Shipping policy
Thank you for choosing Mytro Mirage. We aim to deliver your order safely and as quickly as possible. Please read our shipping policy for full details.
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1. Order Processing Time
• All orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
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2. Delivery Time
We deliver across India.
Average delivery timelines:
• Metro Cities: 3–5 business days
• Non-Metro / Tier 2–3 Cities: 4–7 business days
• Remote Areas: 6–9 business days
Note: Delivery time may vary due to courier delays, weather conditions or festive rush.
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3. Shipping Charges
• Standard Shipping: ₹49 – ₹79 (depending on location)
• COD (Cash on Delivery)
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4. Order Tracking
Once your order is dispatched, you will receive:
• A shipping confirmation message
• Tracking ID & courier partner link
You can track your order using the tracking link anytime.
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5. Address Issues
Please ensure your:
• Name
• Phone number
• Full address
• Pincode
is correct while placing the order.
Mytro Mirage will not be responsible for delays due to incorrect address or unreachable phone numbers.
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6. Undelivered / Returned Orders
If the courier is unable to deliver due to:
• Wrong address
• Customer not available
• Phone switched off
The order will be returned to us.
In such cases, re-shipping charges will apply.
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7. Damaged / Missing Items
If your order arrives:
• Damaged
• Leaking
• Broken
• Or with missing items
Please contact us within 24 hours of delivery with photos/video.
Email: support@mytromirage.com
Instagram: @mytromirage
We will assist you immediately.
8. Contact Us for Shipping Queries
For any shipping or delivery related questions:
Email: support@mytromirage.com
Instagram: @mytromirage