Shipping policy

Shipping Policy

Mytro Mirage

At Mytro Mirage, we aim to deliver your luxury fragrances safely and on time. Please read our Shipping Policy for complete information regarding order processing and delivery.

📦 Order Processing

  • All orders are processed within 24–48 business hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once dispatched, you will receive a tracking link via SMS or email.

🚚 Shipping & Delivery Timeline

  • Standard Delivery: 3–7 business days

  • Delivery timelines may vary depending on location, courier partner, or unforeseen circumstances.

💰 Shipping Charges

  • Free Shipping on prepaid orders (if applicable offer is mentioned).

  • Shipping charges (if any) are calculated and displayed at checkout.

  • COD charges (if applicable) will be clearly mentioned before payment.

📍 Serviceable Locations

  • We currently ship across India.

  • Delivery to remote or restricted areas may take additional time.

🚫 Incorrect Address / Failed Delivery

  • Customers are responsible for providing a complete and accurate shipping address.

  • Orders returned due to incorrect address, unavailable recipient, or refusal to accept delivery may not be eligible for refund.

  • Re-shipping costs (if applicable) will be borne by the customer.

📦 Damaged or Missing Packages

If you receive:

  • A damaged package

  • A leaking or broken bottle

  • A missing item

Please contact us within 24 hours of delivery with:

  • Order ID

  • Clear photos or unboxing video

Email: support@mytromirage.com

❌ Shipping Delays

Mytro Mirage is not responsible for delays caused by:

  • Courier partner issues

  • Natural disasters

  • Government regulations

  • Festivals or high-volume sale periods

🔄 Order Cancellation

  • Orders can be cancelled only before dispatch.

  • Once shipped, cancellation requests will not be accepted.

📜 Policy Updates

Mytro Mirage reserves the right to modify or update this Shipping Policy at any time without prior notice.

📞 Contact Us

For shipping-related queries, reach us at:
📧 support@mytromirage.com
🌐 www.mytromirage.com