Purchase Options & Cancellation Policy

Mytro Mirage

This policy explains the available purchase options and order cancellation terms for purchases made on www.mytromirage.com.

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🛒 Purchase Options

Customers can place orders on Mytro Mirage through the following payment methods:

💳 Prepaid Orders

• UPI

• Debit / Credit Cards

• Net Banking

• Wallets (as available)

💵 Cash on Delivery (COD)

• COD is available on selected locations.

• Additional COD charges (if applicable) will be displayed at checkout.

• Mytro Mirage reserves the right to disable COD for certain PIN codes or during high-risk orders.

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❌ Order Cancellation Policy

📌 Cancellation Before Dispatch

• Orders can be cancelled only before dispatch.

• To cancel an order, contact us immediately at support@mytromirage.com with your Order ID.

• If cancelled successfully, a refund (for prepaid orders) will be processed within 5–7 business days.

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📦 Cancellation After Dispatch

• Once an order has been shipped, cancellation requests will not be accepted.

• For COD orders, refusal to accept delivery may lead to account restrictions on future COD purchases.

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🔄 Refund for Cancelled Orders

• Refunds are applicable only for prepaid orders cancelled before dispatch.

• Refunds will be credited to the original payment method.

• COD orders do not qualify for refunds upon cancellation.

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🚫 Non-Cancellable Orders

Orders cannot be cancelled if:

• The order has already been dispatched

• The product is part of a sale, discount, or promotional offer

• Incorrect or incomplete customer details were provided

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⚠️ Order Verification

• Mytro Mirage may contact customers for order verification, especially for COD orders.

• Failure to verify may result in automatic cancellation.

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📜 Policy Changes

Mytro Mirage reserves the right to update or modify this policy at any time without prior notice.

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📞 Contact Information

For purchase or cancellation queries, contact us at:
📧 support@mytromirage.com
🌐 www.mytromirage.com

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